Reference

gaspol88 Privacy Policy: What We Collect and Why

The gaspol88 Privacy Policy sets out exactly what personal data we collect when you open an account, make a deposit via DANA or QRIS, or contact our support…

Data collected at registrationDANA, OVO, GoPay & QRIS payment dataCookie and device trackingYour right to request deletionContact path for data queries
gaspol88 gaspol88 Privacy Policy: What We Collect and Why
PRIVACY CONTACT

How to Reach Us About Your Privacy Data

If you have a question about how we store your data, need to update information on your account, or want to submit a formal deletion request, our support team is available 24…

Live Chat Open the chat widget from your account dashboard at any time — available around the clock, 24/7, with a privacy-query option in the contact menu.
Email Support Send a written data access or deletion request to the email address in your welcome message; we aim to acknowledge your query within 24 hours.
Telegram Channel Reach our support agents via Telegram for quick status checks on your data request; agents are active daily and handle privacy escalations alongside account queries.
DATA HANDLING STANDARDS

Six Ways We Protect Your Account Data

Our data protection practices are designed around the account flows Indonesia users actually take — from phone verification at registration through to QRIS payment processing and session logging on mobile devices.

Encrypted Storage

All personal data — including your phone number collected during verification and your DANA or OVO wallet reference — is stored using AES-256 encryption at rest on our servers.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to measure lobby navigation. You can manage cookie preferences through the settings panel in your account.

Payment Data Handling

QRIS transaction tokens and GoPay wallet references are processed through a PCI-DSS-compliant payment gateway; we do not store full card or wallet credentials on our own servers.

Account Security Steps

Phone-number verification is required before account access is granted. Any change to your registered mobile number triggers a re-verification step that protects your payment and personal data.

Data Retention Period

Transactional records linked to bank transfer and virtual account deposits are kept for five years. Non-transactional profile data can be deleted on request where local law permits.

Third-Party Sharing

We share data with payment processors such as DANA and OVO only to the extent needed to complete your transaction. We do not pass your data to marketing networks or data brokers.

Privacy Policy Questions We Hear Most Often

These are the questions about the gaspol88 Privacy Policy that come up most often when you contact our support team. If your question is not covered here, our 24/7 live chat team can pull up the relevant section of the policy and walk you through it in plain language.

We collect your name, phone number, email address and the payment method you register — DANA, OVO, GoPay, QRIS, virtual account or bank transfer. Phone verification is completed before account access is granted.

Yes. DANA wallet IDs and QRIS transaction tokens are covered under the payment data section of our Privacy Policy. This data is processed through a compliant gateway and is not stored in plain form on our servers.

Transactional records — including bank transfer receipts and virtual account references for BCA, BRI, Mandiri and BNI — are retained for a minimum of five years to satisfy financial record-keeping requirements.

You can submit a deletion request via email or live chat. Non-transactional data can be removed where local law permits. Transactional records required for financial compliance cannot be deleted during the mandatory retention window.

Go to the account settings page and select the phone-number update option. A re-verification step is triggered automatically to confirm the change and protect your payment data before the new number is saved.

Yes, the same Privacy Policy covers both desktop and mobile sessions. On mobile, session cookies and device identifiers are logged alongside your login and QRIS payment activity as described in the cookie section.

Contact us through 24/7 live chat, by email at the address in your welcome message, or via our Telegram channel. Written data-access or deletion requests are escalated to our data team and acknowledged within 24 hours.